Even just 2 years ago ... this place kinda sucked, but it still seemed like common sense generally prevailed & people generally tried to do their jobs. Now, this place has tanked. Common sense is a rare find, nearly all decisions make no sense, and no one gives a fu@k. "SureJet" was just the first sign of the apocolypse. I thought CAL - by chosing a merger with UAL - had a corner on the market as the Poster Child for the new book "From First to Worst". Looks like we'll be right behind them ...
I think bottom line is UAL is getting what they paid for. I'm sure as hell not doing any more than my job-nor will I do anything to mask the inability of others to do their job. Lately Eagle has been asking (begging, really) for me to drop the brake with the jetway still attached, ice not delivered...etc etc just so they can get an on time out time. Not happening.
We should still try and outperform the other non-hackers that United contracts feed from. As a minimum, this should be a goal to justify our pilots getting paid more than the pinnacle guys (being that we are in contract negotiations.) The fact that our pilots care is what I felt made the difference between us and eagle/pinnacle/mesa/republic/etc. When the pilots stop giving a crap, we will be truly screwed.
I can't tell if you're being sarcastic or not. But why should we give a sh*t? As somebody mentioned UAL is managing customer expectations. By saying 'when the pilots stop giving a crap, we will be truly screwed' you're basically saying management doesn't give a sh*t-which for the most part I think is true. Its not our responsibility to make up for management's incompetence/indifference/whatever you want to call it.
FWIW....I always talk to the maintenance guys when they are on my plane and they are in the exact same boat we are. They are understaffed, underfunded, underequipped, and being worked to the bone. They have basically joined all the rest of us in not giving a crap. Have you seen the paperwork they have to do just for a few standard items? It now takes 3X as long to do just about anything just due to the ridiculous logbook entries they have to make thanks to ASA. The last guy I talked to said they are under FAA scrutiny now because they are managed by ASA - he said under their old PMI, they just let them do their thing and left them alone....now the FAA is all over them because the Feds know the ASA way is BS. So, if you were a mechanic here what would you do? Answer: slow down and cover your azz on everything and simply do what you can with what you have been handed. Sound familiar?