Ok....to clarify. You need to check the COAIR interline agreements link that reflects our mutual agreements with other carriers. It will say either it includes COex or not. If it does include COex you can visit a Cal station and purchase it at the counter. If not, then if we have the agreement, as ExpressJet, either the travel email or at a branded counter will be the path for retrieving passes. Makes sense?
The SWA agreement has just recently been renewed with us as ExpressJet within the past 3 months. I was denied a pass at the LAX Cal counter in March. I then went to Long Beach to receive the passes at the branded counter. However, we still had the 25$ plus tax, fee pass. The updated agreement now, this past week, reflects a ZED fare only agreement.
Peace
Shah.
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